How do you manage your academic references

questions and answers

Payment MethodsPayWhich payment method you can choose depends on the products you want to order:
  • For downloads without a subscription: direct debit, credit card, PayPal
  • For downloads with subscription: direct debit, PayPal
  • For shipping orders without a subscription: Invoice, direct debit, credit card, PayPal
  • For shipping orders with subscription: Invoice, direct debit, PayPal
  • For online products with a subscription: direct debit, PayPal
How can I issue or revoke a direct debit authorization? You can give us a direct debit (SEPA direct debit) via your customer account: www.steuertipps.de/login

Or download using the form.

To withdraw your consent, simply send us an email or deactivate your SEPA mandate in your customer account. What is my direct debit authorization valid for? We debit outstanding and future invoices from your customer account. Exceptions are individual orders in the shop for which you have selected the payment methods PayPal or credit card.My bank details have changedYou can change your bank details directly in your customer account at www.steuertipps.de/login.

You are also welcome to send us your bank details by post:

Academic working group Verlagsgesellschaft mbH
Customer service
Havellandstrasse 6-14
68309 MannheimWhere do I transfer the invoice amount? Our bank account details are:

Academic working group Verlagsgesellschaft mbH
Bank: Deutsche Bank Neuwied
IBAN: DE84574700470167154400
BIC: DEUTDE5M574

When making a transfer, please include the booking number on the invoice or your customer and invoice number in the reference.Credit card error code: 100The credit card payment is not possible with the given credit card number. Please select a different payment method for your order.PayPalIf you order a subscription from us, you can set up a PayPal merchant agreement. Invoices for subsequent deliveries are automatically debited from your PayPal account.How do I cancel my PayPal merchant agreement?You can revoke the agreement in your PayPal account.

You will then receive the future deliveries against invoice or, if agreed, we will debit your SEPA direct debit mandate. The revocation only relates to the payment method and does not include a cancellation of the subscription.