Can we check the train between the stations?
Rail travel in Corona times
The following information is updated regularly
The most important information at a glance
- Current measures in France: There is currently an evening curfew in France nationwide. This will be gradually relaxed in the coming weeks. The curfew has no effect if you have booked a train that runs inside the curfew. In the event of an inspection, have your train ticket and a pre-filled exit certificate ready. Find out more about the here current information on the regulations in force in France
- Special conditions for trips up to 29/08: Trips up to 29/08 can be exchanged and refunded free of charge up to 3 days before the train departure (applies to TGV INOUI, Intercités and OUIGO).
- Since January 31, 2021, a negative PCR test is required for trips from EU countries, who must not be older than 72 hours, compulsory for entry into France (does not apply to commuters). Further information can be found on the website of the French authorities.
- You are traveling to other EU member states? The European Commission offers with its interactive online portal "Re-Open EU"an overview of the rules in force in the various Member States.
Special goodwill regulations in corona times
- TGV INOUI, Intercités:
- For journeys up to 29/08, the reimbursement is free of charge up to 3 days before the train departure. In the event of an exchange, additional costs may apply for the difference in the amount of the newly purchased ticket.
- Ticket management via "Your bookings" (or in the OUI.sncf app via "My trips"). If you were unable to submit your application before the train departure, for example due to a train cancellation, you can submit it within 60 days of the departure date using the SNCF form (form in French)
- DB / SNCF in cooperation, TGV Luxembourg- Paris, TGV Brussels-Paris, TGV Freiburg im Breisgau-Paris, Renfe / SNCF en cooperation:
- Trips up to 29/08 are refundable free of charge up to 3 days before train departure. In the case of an exchange, additional costs may be incurred for the difference in the amount of the newly purchased ticket.
- For your trips up to 29/08, the reimbursement is free of charge up to 3 days before the train departure. Ticket management for OUIGO through the Exchanges and Refunds pages (in French)
- Thalys:All Thalys tickets can be exchanged free of charge until departure for trips between March 9th and August 30th (plus any price difference).
- The initially non-exchangeable standard tariffs Standard Mini, Comfort Mini, Premium Mini, Young Mini, Mini Group, Comfort Deal and Weekend Comfort can be exchanged for a price of 5 € per ticket. However, these tickets are non-refundable.
Standard (including youth, children and senior citizens) and comfort tariffs can be exchanged without any exchange fees until departure.
If the train is running but you cannot travel due to Corona-related travel restrictions and related government decisions:
• Exchange according to the price conditions
• Reimbursement on request until the train departs.
Online using the form on the SNCF.com website (form in French)
By post to the SNCF Customer Service, 62 973 ARRAS Cedex 9 in France
- For all other requests that do not correspond to the cases listed above, the terms and conditions for the exchange and refund of your ticket apply.
TGV Lyria: The exchange and refund conditions for your TGV Lyria tickets depend on your sales channel. If you have booked your ticket via OUI.sncf, ch.oui.sncf or another SNCF sales channel, the following goodwill measures apply:
For international trips from May 12th: Before the train departs: free exchange (subject to any price difference). Refund fees: € 30 / CHF 33 per ticket for partially flexible tickets.
After the train has departed, you can request a refund for your tickets via the SNCF customer service (form in French).
Other railway companies:Information on other international train companies (Eurostar, Renfe / SNCF en coopération ..) can be found here (in English)
Entry requirements for Germany
Current information on entry regulations, quarantine conditions and risk areas is available on the website of the Federal Ministry of Health and the RKI website
Entry requirements for Switzerland
In view of the current situation, adjustments to the current TGV Lyria timetable cannot be ruled out. All information can be found here.
When entering Switzerland from one of the risk areas declared by the Federal Office of Public Health, quarantine applies upon arrival in Switzerland. In addition, it is mandatory to present a negative PCR test that is not more than 72 hours old.
From February 8th, all travelers from France to Switzerland must fill out an entry form.
Please consult the official websites for all updated details:
In general, it is advisable to follow the instructions published by the French authorities on www.gouvernement.fr/info-coronavirus.
Each Swiss canton also takes its own protective measures. We recommend that you consult the official websites of the individual cantons.
Are you traveling within the EU?
With its interactive online portal "Re-Open EU", the European Commission offers an overview of the current Corona rules in the various member states. Extremely helpful:https://reopen.europa.eu/de
SNCF traffic information
Since January 16, there has been a curfew between 6 p.m. and 6 a.m. everywhere in France. This curfew has no effect if you have booked a train that goes inside curfew; you can travel as planned without changing your ticket. In the event of an inspection, all you have to do is present your train ticket.
Have you booked a trip with TGV, TGV INOUI, OUIGO and Intercités?
• If you have booked a train ticket, you will receive an SNCF message (SMS or e-mail) before your trip that will definitely confirm or cancel your trip.
You can check your train traffic 3 days before your journey from 5 p.m. on SNCF.com. Just enter your train number.
• In all cases, OUI.sncf, the SNCF Assistant app and the SNCF traffic information page are updated daily at 5:00 p.m. and provide reliable information on the TGVs INOUI, OUIGO and Intercités that will be available in the next 3 days (the following day) are executed
Protective measures on board and at train stations in France
The high-speed trains of the SNCF are equipped with the most modern and high-performance ventilation systems. The air we breathe is permanently filtered and renewed. The effect of the air filtration corresponds to the standards of a surgical respirator. Find out everything about air quality on the French high-speed trains
- Mask compulsory for everyone on board and in train stations in France.
- Reinforced cleaning of trains, stations and SNCF shops.
Last updated on Fri., May 21, 2021 - 7:17 pm
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