How can you hide the micromanagement

LeaderlessWhen bosses neglect their employees

It could all work so well. If it weren't for the executives who shirk their responsibility and don't actively lead the employees, but leave them to their fate. Very often the employee is then left alone. He is given so much freedom that he feels lost. He can no longer do what he would actually be able to do and what he is obliged to do. The management consultant Bruce Tulgan writes in his book “One must be the boss”: "Many leaders, managers and other executives with employee responsibility [...] do not do justice to their tasks, namely leading, managing and supervising employees. You simply do not take responsibility for day-to-day business. They constantly fail to formulate concrete expectations, to keep an eye on the performance of their employees, to correct mistakes and to reward success. "

Clear words. But Tulgan is addressing something that has been lost in many companies: that the boss must also speak strictly to his employees. The fatal thing about “not leading” is that the employee is not given any direction on how to work. This leads to the fact that he decides for himself. If he then makes the wrong decisions and no longer acts in the interests of the superior or the company, the boss reacts in two ways.

  1. He draws the employee's attention to the mistake and disciplines it. This makes the employee angry because he doesn't even know what he did wrong. Nobody told him how to do it right.
  2. The supervisor continues to be passive and everything stays as it is. The employees do it as it suits them, the quality deteriorates in the long run and in the worst case the customers wander off.

There are bosses who do not lead only in the service departments or in contact with customers. In other areas, too, employees are only apparently managed. The supervisor wants to deal with his employees as fairly and fairly as possible and give them a lot of personal responsibility. But what is fair? Is it fair to treat everyone equally when they are not all doing the same? It goes so far that managers no longer even dare to reward good performance. Because he would have to reward the others in the team. The logical consequence is that the motivation of the employees decreases extremely as a result.